Managing your credit efficiently

Course overview

This comprehensive and practical course covers all aspects of Collections strategy, Credit Management and insolvency. It enables delegates to see the bigger picture so that they are not only improving their knowledge but will help them to allocate their time better between tasks, so that they become more effective in collecting cash, extending credit and reducing or preventing bad debt.

Telephone Collection Techniques

• Call Preparation 
• Setting Clear Objectives
• Advantages & Disadvantages
• Controlling the call
• Awkward Calls
• Focusing Collection efforts

Credit Policy & Procedures

• Credit control Policy
• Procedures for Opening Accounts
• Procedures for Monitoring Accounts
• Risk Categories
• Basic Mistakes Made
• Warning Signs
• Aged Analysis

Debt Recovery

• Court Structure
• Legal Process
• Judgement
• Sheriff
• Instalment & Examination Orders
• Bankruptcy
• Using the Legal Process Effectively

Insolvency

• Types of insolvency
• Creditors Meetings/Proxy Forms
• Creditors Rights in Insolvency
• Receiver/liquidation Examinership

Who is this seminar for?

Credit Controllers, Collectors, Credit Managers, Business Owners and all staff in charge of risk management within a business. It is suitable for new risk managers who require some formal training or more experienced risk managers who require a refresher and an opportunity to learn about some new ideas.

Registration is generally limited to approximately 20 places and a registration fee applies.

This course runs a number of times each year.

Existing customer login

Business information

Customers login here to get your instant online business reports, registered judgments and directors information.

Contact Us

Call us on +353 (0) 1 84 69 200 for more information or give us your details below and we will call you back.

Products and services A-Z