Cookies information

Cookies on this website


We use cookies and similar technologies ("cookies") on this website for various purposes. A cookie is a data file that a website sends to your browser, which then stores it on the device that you are using to browse the website.

How this site uses cookies

The main cookies used on this website are as follows:

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Cookie Type Details
Analytics These cookies help us to improve this website over time, by giving us insights into how the various sections of the website are used and how users interact with the website. The information collected is anonymous and statistical.
Authentication These cookies are used to identify unique visitors to the website. If you log in to the website, these are the cookies that allow us to remember who you are so that we can provide you with access to pages personal to you, for example your account pages. These cookies help keep your visit to the site secure.
Affiliate Lead Tracking We use a range of third parties to promote this website. We use these cookies so that, when you reach this website because of one of those third parties, we can identify the third party and therefore meet our contractual commitments to that third party.
Session These are cookies that are designed to ensure that your visit to the website is as smooth as possible. Their main uses are: 
• Allowing us to identify your device as you use the website, so that you are not treated as a new visitor each time you go to another part of the website; 
• Ensure that the servers that we use to power the website each serve an equal number of users, to help make everyone's browsing as swift and responsible as possible; 
• Noting your browser's capabilities.
How to reject and delete them

Most web browsers automatically accept cookies. However you do not have to accept cookies and you can, should you choose to at any time, reject or block the use of cookies and delete all cookies currently stored on your device.  You can find out how to do this for your particular browser by clicking “help” on your browser's menu, or by visiting:

For example, in Microsoft Internet Explorer 7.0 you can delete cookies by:
• Selecting “Tools/Internet Options”

• Clicking on “Delete” in the Browsing History section 
• Selecting “delete cookies”

 Options to accept, block, or require notification for the use of cookies are found under: 
• “Tools/Internet Options/Privacy/Advanced”

Please be aware however that if you chose to block cookies you may not be able to access certain features of this web site. 
For information on how to reject or delete cookies on the browser of your mobile device you may need to refer to your device's manual.

Third party cookies

We may allow third party organisations to set cookies using this website in order to deliver services.  If you would like more information about the cookies used by these third parties, as well as details on how to opt-out, please see the table below.

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Cookie Name What the cookie is used for

Adobe SiteCatalyst

s_cc, s_sq and s_vi

We use Adobe (formerly Omniture) SiteCatalyst to give us insights into how many people visit our website, and how you interact with it.

Cookies are used to help us to better estimate the number of individual anonymous visitors to our website. There are two types of cookies that may be used: session and persistent. Session cookies exist only during your online session. They disappear from your computer when you close the browser software. Persistent cookies remain on your computer after the browser has been closed. When examining your cookies you may notice a cookie that is set by one of the following domains - or The and domains are the primary domains used by the tool to measure visitor behaviour on our website.

The SiteCatalyst cookies are s_cc (session), s_sq (session) and s_vi (persistent). More information can be found at


ELQSTATUS - This cookie gets dropped automatically

ELOQUA - This cookie has a value pair of guid = randomly generated string of characters and numbers


The purpose of the collected data: 
Your information may be used to improve the site, service, product, or market. Your information may be used to personalize the content or design of the site.

Data Recipients: 
Your information may be used internally or by third parties acting on our behalf.

Type of Data Collected:
'Real world' contact information such as your telephone number or address. 
Internet contact information such as your email. 
A unique ID issued for purposes of identifying or recognizing you as an individual Information about your computer such as the IP address, domain name, browser type or operating system. 
Browsing data such as visited webpages, and how long you stayed on each page. 
The text contained in the body of a communication -- such as the text of email, bulletin board postings, or chat room communications. 
Session and user data may be stored to remember stateful information (e.g. http cookies).


Google Analytics with Display Advertising and Remarketing and Google DoubleClick

Cookies with names beginning _ut


Behind the scenes, we use Google Analytics to give us insights into how you interact with our website and to support display advertising. The advertising includes the display, by third parties such as Google, of adverts across the internet. The adverts include adverts based on your past visits to our website. 

We sometimes conduct advertising campaigns using DoubleClick, a Google service. To find out about DoubleClick cookies and how to control those cookies.

We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Google DoubleClick cookie) together to:

  • inform, optimise and serve ads based on someone's past visits to our website;
  • report how ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to our site.

If you do not wish to allow the use of Google Analytics for advertising, you can opt out using the Google Ad Settings.

If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers

Tracking technologies that our marketing emails use

We send emails using a number of different services. Each service uses tracking technologies. We use this information primarily to understand what subjects are interesting to our readers, by monitoring whether our emails are opened and what links are clicked on by our readers. We then use this information to improve the emails that we send to you and the services that we provide.

If you do not wish to allow us to use these technologies, the best way to do this is to not enable images when you view our emails. In other words, only view the plain-text of the email.

If you do not allow us to use tracking technologies, this will stop us being able to take your preferences, as expressed by your email viewing behaviour, to help us improve the emails that we send to you over time. We will not be able to factor-in your email content preferences when creating further emails. We will also not be able to factor-in your preferences when considering what improvements to make to our services.

If you have any questions please contact us.

Services we use

For other marketing emails, we use Eloqua for various pages on our website and for the emails we send to you.

On the relevant pages, Eloqua will employ the use of cookies and Javascript code for measuring usage and to access certain information. Eloqua will place a persistent cookie on your device unless there is already a Eloqua cookie on your device from previously visiting an Experian website. We may use the Eloqua cookie and information from the Javascript code to allow us to analyse your use of our website and our communications, so that we can understand what you are interested in and how we can improve the communications we send to you.

See more information on how to reject and delete cookies >